VA improving benefits system just as veterans flood Los Angeles

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TRIANGLE, VA - NOVEMBER 10: A U.S. Marine holds a U.S. flag during a naturalization ceremony November 10, 2014 at the National Museum of the Marine Corps in Triangle, Virginia. Service members, military veterans and civilians take part in 40 naturalization ceremonies across the country from November 7 - 14 to honor Veterans Day and become U.S. citizens. (Photo by Alex Wong/Getty Images)

By John Ismay

The Department of Veterans Affairs has made major headway getting benefits to former service members quickly, officials say. The news comes a time California is expecting an influx of thousands of new veterans.

In L.A., the average wait time for disability claims has dropped from 14 months to three months since 2013. “It’s definitely getting better,” said Garry Augustine, of Disabled American Veterans, a group that helps veterans apply for benefits.

The backlog of disability claims provoked a major scandal for the Veterans Administration in 2012. Jon Stewart mocked the department on The Daily Show for what he called hire vetsOperation Enduring Wait.

Augustine said the “the backlog of claims over 125 days was over 600,000 cases” back then. This week, the V.A. announced that number was down to about 95,000.

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